Communication involves sharing of ideas and understanding with others. In order to understand others and making himself understood by others, excellent communication skills are required. Further, persuasive communication may influence others favorably. They have internal locus of control implying that they feel that they can control situations and the situations cannot control them. They have a feeling that if others can do something exceptional, they can also do the same way.

These are some of the qualities that the people have. Of course, this is only the tip of the iceberg, and you’ll never, no matter how long you work in management, get to the bottom of it. The discovery and the constantly learning and betterment of your skill set is that intangible which makes for a good manager. A good leader is going to inspire their team to work hard by making them feel heard and respected. Communication –You can have skills up the wazoo, but without the ability to clearly and effectively communicate these ideas, you’re dead in the water. Communications isn’t giving orders, though that’s part of it. Communications is a two-way street, with as much emphasis on listening as there is on talking.

Implementing the Six Sigma discipline, the company has achieved excellent results. Six Sigma helped transform the company from being function-oriented to process-oriented. McKesson Corp was named on the iSixSigma list of "Best places to work for Six Sigma Professionals". Neither Minitab nor CTFL have any specific, set requirements, and anybody can take these examinations to get certified. Lean Management courses can be taken by professionals who have worked on process improvements and have specific knowledge on the quality aspects.

Is it Good to Be a Quality Manager?

Employees need to believe you’re on their side, but as a manager, you also need to put your foot down. If an employee is exhibiting behavioral or performance issues, managers need to have the confidence to step in and risk being seen as “the bad guy”. Put simply, the success or failure of a business has come to depend on the quality processes in place. Staff involvement is another fundamental principle. The management engages staff in creating and delivering value whether they are full-time, part-time, outsourced, or in-house. An organization should encourage the employees to constantly improve their skills and maintain consistency.

What is a Quality Manager?

Being able to relate the follow-up, follow-through, and being very decisive. It’s hard to decide, of course, and you want to do the due diligence before you act, but once you do be firm. Reliable –You want to depend on your team, and they need you to be dependable for them.

Is it Good to Be a Quality Manager?

Micromanaging projects rather than offering constructive feedback. Gallup report, workplaces emphasizing employee strengths increased retention by up to 72 percent in high turnover industries. See all answers to common executive management questions. Learn why your business should be using Quality Management TODAY and create your own QMS … Quality Managers in America make an average salary of $91,357 per year or $44 per hour. The top 10 percent makes over $128,000 per year, while the bottom 10 percent under $64,000 per year.


Good managers should let their employees know that they can discuss anything work-related on a regular cadence. Consider implementing an open-door policy if you haven’t already done so, as well as incorporating tools and technology that can offer real-time feedback. It helps to achieve and maintain a desired level of quality uss express reviews within the organization. Using a custom IM web app such as Skype, Slack etc. would also help in collaborating better to pace up the project delivery. Here are top 19 collaboration tools for your software testing team. A good manager’s traits include understanding each individual’s role in the success of the business.

  • These days, the employment market is highly competitive.
  • First things first, what exactly does being a manager entail?
  • Leaving such issues to fester is terrible for employee morale and performance.
  • The biggest misconception is when people think leaders are good, but managers are bad.
  • More often than not, good managers will pick up on signs of these conditions in advance, before the employee approaches them to discuss the situation.

They lead, that is they inspire people to follow them, but they don’t necessarily have the logistical skills to organize. A project management and digital marketing knowledge manager, Avantika’s area of interest is project design and analysis for digital marketing, data science, and analytics companies. Apart from analyzing complex issues, visualization and prioritization of business scenarios are indispensable skills for QA managers.

How to Be a Good Manager

Relationship management is about creating mutually beneficial relations with suppliers and retailers. Different interested parties can impact a company’s performance. The organization should manage the supply chain process well and promote the relationship between the organization and its suppliers to optimize their impact on the company’s performance. When an organization manages its relationship with interested parties well, it is more likely to achieve sustained business collaboration and success.

Every organization should come up with an objective to be actively involved in continuous improvement. Businesses that improve continually experience improved performance, organizational flexibility, and increased ability to embrace new opportunities. Businesses should be able to create new processes continually uss express review and adapt to new market situations. An organization is enhanced when leaders can manage and control the inputs and the outputs of an organization, as well as the processes used to produce the outputs. The performance of an organization is crucial according to the process approach principle.

Excellent Communication Skills

Knowing how and when to delegate is one of the characteristics of a manager that can help them focus on essential tasks while allowing others to grow and develop. A good manager’s qualities include knowing which tasks to delegate and giving credit where credit is due. The traits of a good manager include a vision that aligns with the company’s mission and values.

Development Opportunities

Great managers also understand the importance of employee appreciation, looking for opportunities to recognize their employees and promote their accomplishments with senior leaders. Experience and technical skills were once considered required management skills. But today, companies emphasize interpersonal skills, such as listening, being flexible, and inviting open communication. If you’re interested in becoming a quality manager, one of the first things to consider is how much education you need. We’ve determined that 62.4% of quality managers have a bachelor’s degree. In terms of higher education levels, we found that 13.9% of quality managers have master’s degrees. Even though most quality managers have a college degree, it’s possible to become one with only a high school degree or GED.

Ask them if they have questions or need more resources to accomplish their tasks. Another idea is to incentivize team members with rewards — either monetary or a celebratory happy hour, for example. If a task falls into the role of an employee, understand that you are enabling them to do their job by delegating the task. While being a manager, you may want to get ahead of yourself. Remember to remain humble in your work and practice gratitude.

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