I professionally came across Gaurav during Pandemic. We were trying to set our online classes. He volunteered himself to help us out to set up the system. The transition was smooth and impeccable. He became a go-to – person in BGS for most people. He embodies all the characteristics which one would expect -he is intelligent, articulate, and approachable. I am confident that he has mastered systems and processes. My heartfelt gratitude and best wishes for future endeavors.